Click to view item or select and download items from the QBE 2019 Annual Reporting suite packaged in a zip file. We also saw central banks maintain interest rates at record lows to try to stimulate growth – albeit at this stage with mixed success.This had implications for QBE and for our customers who represent almost every facet of the global economy – from big business to local stores and from skyscrapers to first homes – and who face new risks and opportunities every day.Among these is the disruptive influence of technology, which is changing almost every aspect of our lives and revolutionising traditional business models. We are already more than 60% of the way towards our goal.
Pleasingly, we have made good progress towards our target of 35% women in senior management by 2020, with a further increase of 2% to 34% in 2019. I would also like to acknowledge Marty Becker’s decision to retire from the QBE Board and to express my sincere thanks for his wise counsel and friendship during our time working together. GROUP
View Document (PDF 6.8MB) QBE Footer Logo. First published: 18 February 2020. For example, we piloted a water monitoring technology with various housing associations in the UK, to reduce the number of water leak incidents they experience across an extensive property portfolio. Download This includes a further improvement in the Group’s attritional claims ratio, positive premium rate momentum and very strong divisional performances in our Australia Pacific and International businesses.
QBE 2019 Annual Report (complete document) QBE 2019 Sustainability Report (complete document) 2020 Notice of Annual General Meeting. He has made an enormous contribution to QBE in his time as Chairman. This gives us good momentum heading into 2020.Severe weather in parts of the US, including an unusually wet spring, created difficult planting conditions for many of our Crop customers and this was compounded by frost and hail during the growing season.
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In June, our Australian business also joined the Financial Inclusion Action Plan (FIAP) program – an initiative that promotes economic wellbeing, resilience and inclusion.We made further investments to strengthen our talent, leadership and capabilities in risk in 2019, with a heavy focus on conduct, risk management and governance.
We have maintained carbon neutrality and we are committed to using 100% renewable electricity across our global operations by the end of 2025. You will find a summary of QBE’s work in the Climate change – our approach to risks and opportunities section of the Annual Report (pdf link). Machine learning, artificial intelligence and the extraordinary growth in internet enabled devices are leading to the creation of whole new industries.Just as our customers are exploring ways to integrate these tools and technologies into their businesses and lives, we too are exploring the enormous opportunities for our industry. We increased the stability of our existing technology environment, automated our global infrastructure, upgraded and decommissioned end-of-life applications and provided the critical foundations for enhanced digital enablement. Finally, I am also pleased to report further significant progress in our efforts to manage climate related risk and reduce our environmental footprint in 2019.