With the temporary suspension of operations, Avalon Waterways is offering to move travel dates or cancel bookings for holidays before 31 October 2020 as follows:Affected guests can move their holiday to any other itinerary, destination, brand (Globus, Cosmos or Avalon Waterways) or date in 2021 or 2022 without penalty and with an additional re-booking credit through our For travel beyond 31 October 2020, we are continuing our policy waiving cancellation penalties** until 30 days prior to departure.We understand this is a time of hesitation and concern in the world of travel, but are committed to ensuring our guests and their travel advisors manage through this period with the right options, adequate time, and high levels of attention and consideration. And we’re reducing ship capacity further, per local requirements, for even more space onboard. In response to the Coronavirus (Covid-19) outbreak, the elevated travel restrictions, government advisements, and most importantly, to ensure the safety of each one of our guests, Avalon Waterways is voluntarily and temporarily pausing global operations for travel until 31 October 2020. River cruise company Avalon Waterways has issued a new cancellation and reschedule policy to help travel advisors and their clients deal with the ongoing coronavirus (COVID-19) spread. That’s why we operate our holidays in accordance with advice issued by the Foreign & Commonwealth Office and closely monitor their updates in relation to our destinations.We have made the decision to suspend operations until 31 October 2020.
Our travel specialists are available 9am – 6pm Monday – Friday and 9am – 2pm Saturday, closed Sunday and public holidays.We will call you back as soon as one of our travel specialists is available.Thank you for your request. Last week, Avalon’s parent company, Globus, said it … May be withdrawn any time. Cancellation fee waiver applies to all Globus family of brands holidays with the exceptions of anything that includes specific payment conditions, such as some non-Avalon Waterways operated cruises, select rail package inclusions and certain destinations. We will come back to you as soon as one of our agents is available.Thank you for contacting us. Deposits remain non-refundable. Avalon … 1175122Registered Address: Wells House, 15 Elmfield Road, Bromley, Kent, BR1 1LTAll the package holidays we sell are covered by a scheme of financial protection; all our flight-inclusive holidays are fully protected by the CAA’s ATOL scheme and our non-flight holidays are fully protected by ABTA’s scheme of financial protection.Good Housekeeping Reader Recommended survey of Avalon panoramic views, 112 Good Housekeeping readers, 2018.Calls to 0330 numbers cost the same as 01 and 02 numbers and are included in any call bundles from your landline or mobile service provider. *Peace of Mind offer valid for travel through 31 October 2020 until further notice. (Updated 1:56 p.m. EDT) -- Cruise lines have temporarily suspended operations worldwide and altered future sailings in globally as the novel coronavirus (also known as COVID-19… Changes in airfare may apply, and the new booking is subject to any increase in holiday price for 2021 and 2022 travel. Avalon said its new policy change offers increased flexibility to passengers concerned about the virus.
As we do our best to help each and every one of our guests, both with current and pending travel plans, we greatly appreciate your confidence and loyalty. Letters of Credit not redeemable for cash. Air penalties and changes in airfare may apply. Explore 2021 river cruises to Europe, Asia & more.
1175122Registered Address: Wells House, 15 Elmfield Road, Bromley, Kent, BR1 1LTAll the package holidays we sell are covered by a scheme of financial protection; all our flight-inclusive holidays are fully protected by the CAA’s ATOL scheme and our non-flight holidays are fully protected by ABTA’s scheme of financial protection.Good Housekeeping Reader Recommended survey of Avalon panoramic views, 112 Good Housekeeping readers, 2018.Calls to 0330 numbers cost the same as 01 and 02 numbers and are included in any call bundles from your landline or mobile service provider. This Bonus credit of £150 when redeemed for an Avalon Waterways cruiseBonus credit of £75 when redeemed for a Globus tourBonus credit of £75 when redeemed for a Cosmos tour or £40 for an Escapes by Globus tour*Peace of Mind offer valid for travel before 31 October 2020, until further notice. Avalon Waterways is a trading name of Cosmos Tours Ltd; Registered in England No. **Cancellation penalties refer to applicable cancellation fees within final payment, returned in the form of a Letter of Credit.