USCIS customers are asking Emma, our interactive virtual assistant, more than 1 million questions a month. Questions and Answers. )Getting Emma’s help is easy: just click the “Need Help? Visite uscis.gov/es para ver el sitio oficial de USCIS. The initiative happens the second Tuesday of every month. The forms that can be completed using our software can be obtained for free from the U.S. Ask Emma” link in the upper right corner of the page or the “Need Help” icon on the bottom of some pages. (Currently, the sound feature is only available on our English website. The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical … If you have the sound on, she’ll also talk to you. Purchase prices do not include applicable government agency filing or biometrics fees, if any. The content on this site should not be relied on to reach conclusions about any person's specific situation. I spoke to an officer on Emma yesterday to ask about if my biometrics had been filed for an appointment yet (April 8 2020 PD) and was told they had not yet been filed. Meet “Emma,” a computer-generated virtual assistant who can answer your questions and even take you to the right spot on our website.
In an August release that announced the program, USCIS described the purpose of the Twitter Office Hours as a way to help as many customers as possible. We do not make form recommendations or recommend or provide answers to specific questions on forms, and communications between you and us are not protected by any privilege. https://www.uscis.gov/tools/meet-emma-our-virtual-assistanthttps://www.uscis.gov/scams-fraud-and-misconduct/avoid-scamshttps://www.uscis.gov/policy-manual/volume-1-part-a-chapter-3https://www.uscis.gov/tools/uscis-tools-and-resourceshttps://www.uscis.gov/news/alerts/new-online-tools-reduce-wait-times-for-callershttps://www.uscis.gov/news/alerts/uscis-launches-updated-websitehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/latin-america-canada-and-the-caribbean-lacc-district/monterrey/mexico-uscis-monterrey-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/latin-america-canada-and-the-caribbean-lacc-district/ciudad-juarez/mexico-uscis-ciudad-juarez-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/europe-middle-east-and-africa-emea-district/united-kingdom-uscis-london-field-officehttps://www.uscis.gov/about-us/directorates-and-program-offices/external-affairs-directoratehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/latin-america-canada-and-the-caribbean-lacc-district/haiti-uscis-port-au-prince-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/europe-middle-east-and-africa-emea-district/ghana-uscis-accra-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/asiapacific-apac-district/thailand-uscis-bangkok-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/europe-middle-east-and-africa-emea-district/south-africa-uscis-johannesburg-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/latin-america-canada-and-the-caribbean-lacc-district/peru-uscis-lima-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/asiapacific-apac-district/philippines-uscis-manila-field-officehttps://www.uscis.gov/about-us/find-a-uscis-office/international-offices/europe-middle-east-and-africa-emea-district/jordan-uscis-amman-field-office
Your access to and use of this site, including any purchase, is subject to and constitutes your agreement to the website . Email: nbc.adoptions@uscis.dhs.gov Phone: (877) 424-8374 TTY: (800) 877-8339. We are working hard to serve you and continue to make improvements to Emma, our Spanish-speaking Interactive Virtual Assistant.
Below Emma’s answer, she might also offer information related to your question.
At launch, Emma was available to desktop and laptop users.Currently, Emma offers only English-language interaction, which is offered without jargon or technical terms. We only accept website-related comments.Although we will read every email message within two business days, we are not able to respond to each message we receive.Official Website of the Department of Homeland Security
She can:Emma is fluent in both English and Spanish, and she will always type out her answers.
The USCIS focus on self-help tools correlates to growing consumer interest in easy access to Web-based information. Working in the U.S. All applications postmarked on or after October 2, 2020 will cost you hundreds or thousands in extra fees. Discover the questions Emma can answer about living, working or studying in the U.S. Chat with Emma now on https://www.uscis.gov! Automated eligibility quizzes were created using instructions, rules and regulations published by the USCIS and only indicate whether you meet minimum eligibility requirements to apply for the given immigration benefit.
If you need to talk to a representative for another reason and you’re in the United States or a U.S. territory, call the Representatives are available Monday through Friday from 8 a.m. to 8 p.m. Eastern, except on federal holidays. Another approach in this effort was the introduction of Twitter Office Hours, and initiative launched in September. We do not provide legal advice, opinions, or recommendations about any individual's specific legal rights, remedies, defenses, options, or strategies.
See the chart below to see the differences in the current vs new fees.We are not a law firm, and this site and our software are not a substitute for the advice of a lawyer and do not contain or constitute legal advice.